Plumbing

Unclogging Inefficiencies: How AI Scheduling Transformed Precision Plumbing

Unclogging Inefficiencies: How AI Scheduling Transformed Precision Plumbing

See how Precision Plumbing drastically improved their scheduling and customer communication with AI, leading to fewer missed appointments and happier customers.

Industry

Industry

Plumbing

Plumbing

Headquarters

Headquarters

Denver, Colorado

Denver, Colorado

Founded

Founded

2008

2008

Company size

Company size

30

30

Introduction

Precision Plumbing, a reputable plumbing service provider in Denver, faced challenges managing their busy schedule and maintaining clear communication with their customers. They were looking for a way to streamline their operations and improve customer satisfaction.

The Challenge

Precision Plumbing struggled with frequent no-shows and scheduling conflicts. Their manual dispatching system was time-consuming and prone to errors. They found it difficult to provide accurate arrival times to customers, leading to frustration and lost time. They were also having trouble responding to the after hours emergency calls that came in.

The Solution

Impreso Agency implemented an AI-powered scheduling and customer communication system. This included:

  • Route optimization to minimize travel time and fuel costs.

  • Automated appointment reminders via SMS and email.

  • Real-time updates to customers with accurate technician arrival times.

  • An AI-driven phone system to handle after-hours emergency calls and schedule appointments.

  • Automated customer feedback requests following completed jobs.

35%

35%

35%

Reduction in No-Show Rates

Reduction in No-Show Rates

Reduction in No-Show Rates

25%

25%

25%

Improvement in Scheduling Efficiency

Improvement in Scheduling Efficiency

Improvement in Scheduling Efficiency

20%

20%

20%

Increase in Customer Satisfaction Scores

Increase in Customer Satisfaction Scores

Increase in Customer Satisfaction Scores

Stop Losing Time and Money to Scheduling Issues

Stop Losing Time and Money to Scheduling Issues

Stop Losing Time and Money to Scheduling Issues

Discover how AI can bring precision to your plumbing business. Fill out our free audit form and see how we can optimize your operations.

Discover how AI can bring precision to your plumbing business. Fill out our free audit form and see how we can optimize your operations.

Discover how AI can bring precision to your plumbing business. Fill out our free audit form and see how we can optimize your operations.